How we are deceived by cashiers in supermarkets: myths and reality

One young man shared on the forum his many years of experience in online trading, as well as the results of observations of customers in various supermarkets. According to the Jap under the nickname Jus, many people have a "stormy fantasy" about how they are deceived by sellers, and most dramatic stories are just fiction. However, there are indeed ways to "heat up" the buyer, and he told about them in detail.

Below are the words of the author.

During the practice of working in chain stores, I have seen many options for cheating at the checkout, but there is one ancient, safe and very effective.

In addition to my main job in online retail, I am also a buyer and often go to grocery stores. Surprisingly, most purchases ended without all these dramatic stories. Maybe just lucky? Let's first talk a little bit about the stormy imagination of people.

What are the ways to withdraw money?

Hang it. Instead of 1 kg of bananas, 1.2 kg were punched. 95% of cases are a glitch of the scales, 5% are some kind of object (glasses or phone) that the seller left on the edge of the scales. There is no benefit for her here. The store has, but not the seller. She won't earn money on this, only problems.

1+1 promotion. When two products are sold for the price of one. The customer does not know about the promotion and brings one stick of sausage to the checkout. The cashier is silent about 1 + 1, but he specifically adds 2 units of goods to the receipt. The buyer pays the full price, and the seller then takes the second (paid) stick. The problem is that the employee will not be able to take it out of the store, since she does not have a receipt for this sausage.

The difference in the price at the checkout and on the price tag. For some, this is a favorite theory, they say, the price tags are specially put in such a way as to fool the buyer. For what? What will increase from this — the turnover or the number of claims and complaints? Seriously, if you want to amuse a store employee, tell him that the price tags are confused on purpose. They don't have time to put them out anyway, and then you have to confuse them. The benefits to the seller are 0.

Double payment by card. Occur due to errors of the payment acceptance machine. Just remember — until the receipt is printed, the payment has not passed. 99% will automatically receive a refund to the card. I remember a complaint to the hotline, where the buyer outlined a whole theory of how sellers steal other people's money in this way. It can't be done.

Additional product in the receipt. Yes, sometimes this happens. It happened to me too. For example, they took one bag of milk, and there were two in the receipt. Most likely, there is no malicious intent. The scanner may not recognize the barcode, and then suddenly read it twice. In order for the cashier to take the second package home, there must be an agreement with the administration. Because when she leaves with him, she will have to show the receipt, which she does not have.

The real way to rob a buyer

In fact, the method is universal and very simple. Works in stores of any format. For the first time I came across when, for several months, a particular cashier always had a positive cash register. She takes a shift, and in the box every time 50-200 rubles more.In practice, the excess is withdrawn and hidden in a special stash to block minor disadvantages from other cashiers. According to the rules, it is necessary to take an explanatory note and find out the source of where the extra money came from, but usually no one does this.

As a result, it became interesting and overlooked the archive from the cameras for 2 weeks. She was able to fish out 500-2000 rubles a day from customers. Most of it was hidden in a sock, well, and the coins were thrown into a cash drawer.

While the customer was putting the goods in a bag, she quickly counted out the change and put it on a narrow shelf above the cash register monitor. Then she began to chatter and often people left without taking the change. If they asked where the money was, she pointed out, they say, here they are. Didn't you notice? They would have left right now without them!

Men turned out to be especially absent-minded, they constantly forgot to pick up the change, which the girl used. A very secure scheme. If something went wrong, then "you didn't see", and if the person left, then you can safely dive into the sock.

There are cameras, electronic scales, various monitoring programs in the store, but the human factor is something that retail chains cannot control.